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Wednesday, May 16 • 2:10pm - 3:10pm
The Dark Side: How Cognitive Bias, Behavioral Economics, and Tribal Forces Help and Hinder Lean Initiatives

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Lean initiatives start out strong, with healthy principles and exciting rhetoric. But we still run into issues along the way - people become bottlenecks, teams wage war against other teams, deadline pressures make us break our WIP, blame still rears its ugly head. Why do these still happen to allegedly enlightened lean teams? What happens when our lean team fights with other non-lean teams? Why do we instinctively keep promising deliverables by certain dates - even when we know we can't reliably do so? Jim Benson discusses the fetid underpinnings of the human psyche and how knowledge workers are extremely susceptible to them. 

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Jim Benson

Jim Benson is CEO of Modus Cooperandi, a collaborative management consultancy in Seattle, Washington. After being steeped in Agile for many years, Jim started working with Kanban and Lean thinking in 2005. In 2008, he started taking this idea further with Personal Kanban, which brings... Read More →

Wednesday May 16, 2012 2:10pm - 3:10pm EDT

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