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Friday, May 18 • 9:00am - 5:00pm
Kanban & IT Operations

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IT Operations & Services teams are often plagued by problems related to the constant flood of demands for their time.  

This 1-day workshop covers how the Kanban Method can help Ops teams balance that demand against their capability to deliver.

Teams who build and maintain software systems can realize many benefits from a strong alliance with internal and external customers - we'll look at how using a service-delivery approach can help unify teams and promote cross-functional collaboration.

The following topics will be covered:


- Specialization and bottlenecks

- Dependencies on external groups 

- Interlude from never-ending work

- Early input mechanisms

- Variable task size 

- Interrupt driven work


avatar for Dominica Degrandis

Dominica Degrandis

Dominica specializes in Kanban for IT Operations and DevOps. She spent her first 15 years in software engineering deeply embedded in Development teams performing builds, deployments and environment maintenance. She has worked in organizations of all sizes, from the US Army, Boeing... Read More →

Friday May 18, 2012 9:00am - 5:00pm EDT
Beacon Hill 1

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