Servant leadership was coined by Robert Greenleaf, a management thinker at AT&T, almost half a century ago. He was influenced by Nobel Laureate Herman Hesse's book 'The Journey to the East.' Herman Hesse, in turn, was influenced by Eastern philosophy and its view of leadership. In this presentation, Pujan Roka provides lesser known facts and history of servant leadership. He also explains why servant leadership is becoming important in a world that is becoming increasingly connected, informed, and democratized. Those who deal with knowledge workers will learn key concepts to promote and practice servant leadership in their organizations.
